Launch offer: 50% off your first 6 months, first 10 plants, closes 31 Dec 2026.

Pricing

One price. Every module.
No per-SKU surprises.

Tray ERP is a per-site monthly subscription that scales with your operation. Every plan includes the full food-specific platform: lot traceability, allergen tracking, recipe-to-production, and CFIA-ready audit trails.

30-day money-back, setup fee included Month-to-month after first month Canadian data residency
Launch offer

Get 50% off your monthly subscription for the first 6 months on any tier. Limited to the first 10 Canadian plants and closing 31 December 2026. One-time setup fee applies as listed; your standard rate resumes in month 7.

Scale

$15M–30M revenue · up to 40 users · unlimited SKUs

$1,250 $2,499 / month

50% off for your first 6 months

Setup: $7,500 one-time · refundable for 30 days

Annual prepay: $2,124/mo

  • Everything in Growth, plus:
  • Dedicated Customer Success Manager
  • 1 custom integration included
  • Multi-location support
  • Phone support (8am–6pm ET)
  • Quarterly business review
  • Custom training plan
  • API access
Book a demo
Enterprise

$30M+ revenue · multi-site · regulated channels

Custom

50% off your first 6 months

Setup from $10,000 · refundable for 30 days

Volume + multi-year discounts

  • Everything in Scale, plus:
  • Dedicated environment option
  • Custom SLA
  • Unlimited integrations
  • White-glove migration
  • 24/7 priority support
  • Named technical contact
  • Annual roadmap input
Contact sales

All prices in CAD. Applicable taxes extra. Move up a tier mid-contract at the prorated difference. No re-implementation, no setup fee on the upgrade.

Included in every plan

The non-negotiables, on every tier.

Cloud hosting

Hosted in a Canadian region, daily encrypted backups with tested restores. The beta AI assistant is the one exception and sends its questions outside Canada. How we can say that.

Full lot & expiry traceability

Receipt-to-shipment trace in seconds. Expiry alerts at 30 and 90 days.

15-allergen catalog

Tracked at SKU and lot level. Auto-flagged on production lines, sheets, labels.

CFIA-ready reports

Audit trail, stock, aging, low-stock and lot trace, all exportable in one click.

Mobile-responsive web app

Works on any phone or tablet. Camera-based barcode scanner built in.

Bulk import + branded login

Migrate products, customers, suppliers from CSV. Your logo & colors on every screen.

Product costing

Recipe cost from current supplier prices, through sub-recipes. Per-customer price ladders, margins and saved quotes.

Packs, boxes and pieces

Stock the case you buy, cook in the pieces you take. A 2-pita recipe draws 0.333 of a 6-pack, costed at that fraction.

Beta AI assistant

Ask your warehouse, the costing assistant and emailed-order drafts. Read-only, a person approves anything it pre-fills, and it can be switched off for your site.

Pricing FAQ

The questions prospects ask first.

How long does implementation take?
Most customers go live on their first set of modules (inventory, lot tracking, receiving, and customer/orders) in 2 to 4 weeks. We pre-load your products, suppliers, customers, and recipes from spreadsheets, then sit on the floor with your team for the first week to validate every workflow. Production planning and recipes typically roll out next.
What does the $5,000 setup fee cover?
Data migration from your current system or spreadsheets, configuration of products and suppliers and customers, role setup, your branding (logo + colors), and live onboarding sessions for your team. Scale tier setup is $7,500 because larger migrations take more time.
Contract length and cancellation?
Month-to-month after the first month. Annual prepay locks in the discounted rate (~15% savings) but is not required. 30-day money-back guarantee on the first month of any plan, and the one-time setup fee is refundable within those same 30 days, so if it does not work out you are not out of pocket for the cutover either.
What if we outgrow our tier?
You move up at the prorated difference. No re-implementation, no setup fee on the upgrade, no data migration. The same database keeps growing with you.
Does Tray replace our accounting system?
No. Tray runs your operations alongside your existing accounting. Aristo Cuisine, for example, runs Tray for inventory, lot tracking, receiving, and customer orders while keeping Sage 50 for billing. Order and invoice data can be exported as CSV to feed your accounting workflow. Direct API sync with QuickBooks, Sage, and Xero is on the near-term roadmap.
What’s NOT included?
Additional custom integrations beyond the included scope (quoted on request, typically $2,500–$10,000 per integration). On-site training (available, billed separately based on travel). Hardware (barcode printers, scanners): Tray works with any standard hardware you already have.
Is the data exportable if we leave?
Yes. Every record (products, lots, BOMs, orders, audit trail) is exportable to CSV or a full database backup at any time, no charge. We never hold your data hostage.

Ready to see it?

20 minutes.
A real lot trace.

We’ll bring your products, your suppliers, and walk through how Tray fits how your operation actually runs. No slide deck, no hard sell.