Pricing

One price. Every module.
No per-SKU surprises.

Tray ERP is a per-site monthly subscription that scales with your operation. Every plan includes the full food-specific platform — lot traceability, allergen tracking, recipe-to-production, and CFIA-ready audit trails.

Book a 20-min demo See the tiers

30-day money-back Month-to-month after first month Canadian data residency

Launch offer

Get 50% off your monthly subscription for the first 6 months on any tier. One-time setup fee applies as listed; your standard rate resumes in month 7.

Starter

Under $5M revenue · up to 5 users · up to 250 SKUs

$300 $599 / month

50% off for your first 6 months

Setup: $5,000 one-time

Annual prepay: $509/mo

All core modules
Lot traceability + allergen tracking
Recipes & BOM
QC at receiving
Standard reports
Email support (24h response)
2 onboarding sessions

Book a demo

The non-negotiables, on every tier.

Cloud hosting

Canadian data residency, daily encrypted backups, 99.9% uptime target.

Full lot & expiry traceability

Receipt-to-shipment trace in seconds. Expiry alerts at 30 and 90 days.

15-allergen catalog

Tracked at SKU and lot level. Auto-flagged on production lines, sheets, labels.

CFIA-ready reports

Audit trail, stock, aging, low-stock, lot trace — exportable in one click.

Mobile-responsive web app

Works on any phone or tablet. Camera-based barcode scanner built in.

Bulk import + branded login

Migrate products, customers, suppliers from CSV. Your logo & colors on every screen.

Pricing FAQ

The questions prospects ask first.

How long does implementation take?

Most customers go live on their first set of modules — inventory, lot tracking, receiving, and customer/orders — in 2 to 4 weeks. We pre-load your products, suppliers, customers, and recipes from spreadsheets, then sit on the floor with your team for the first week to validate every workflow. Production planning and recipes typically roll out next.

What does the $5,000 setup fee cover?

Data migration from your current system or spreadsheets, configuration of products and suppliers and customers, role setup, your branding (logo + colors), and live onboarding sessions for your team. Scale tier setup is $7,500 because larger migrations take more time.

Contract length and cancellation?

Month-to-month after the first month. Annual prepay locks in the discounted rate (~15% savings) but is not required. 30-day money-back guarantee on the first month of any plan.

What if we outgrow our tier?

You move up at the prorated difference. No re-implementation, no setup fee on the upgrade, no data migration. The same database keeps growing with you.

Does Tray replace our accounting system?

No. Tray runs your operations alongside your existing accounting. Aristo Cuisine, for example, runs Tray for inventory, lot tracking, receiving, and customer orders while keeping Sage 50 for billing. Order and invoice data can be exported as CSV to feed your accounting workflow. Direct API sync with QuickBooks, Sage, and Xero is on the near-term roadmap.

What’s NOT included?

Additional custom integrations beyond the included scope (quoted on request, typically $2,500–$10,000 per integration). On-site training (available, billed separately based on travel). Hardware (barcode printers, scanners) — Tray works with any standard hardware you already have.

Is the data exportable if we leave?

Yes. Every record — products, lots, BOMs, orders, audit trail — is exportable to CSV or a full database backup at any time, no charge. We never hold your data hostage.

Ready to see it?

20 minutes.
A real lot trace.

We’ll bring your products, your suppliers, and walk through how Tray fits how your operation actually runs. No slide deck, no hard sell.

Book a 20-min demo Talk to sales

One price. Every module. No per-SKU surprises.

The non-negotiables, on every tier.

The questions prospects ask first.

20 minutes. A real lot trace.

One price. Every module.
No per-SKU surprises.

20 minutes.
A real lot trace.