Questions ops leaders ask first.

Most operations are live in 14 days. We pre-load your products, suppliers, customers, and recipes from spreadsheets — then we sit on the floor with your team for the first week to validate every workflow.

No. Tray runs your operations and exports orders & invoices to QuickBooks Online, Sage 50 or CSV. Your accountant stays where they already live; your plant gets the workflows they actually need. Direct API sync is on the near-term roadmap.

Yes — designed for it. Camera-based barcode scanning works on any phone or tablet. Role-based access means warehouse operators see receiving and inventory; supervisors see production; owners see reports.

Recipes are private to your tenant and never used to train models or shared with other customers. Role-based visibility lets you keep formulas restricted to specific users while still printing kitchen sheets.

Always. Every record — products, lots, BOMs, orders, audit trail — is exportable to CSV or full database backup at any time, no charge.

Yes — Tray is built for co-manufacturers and private-label producers running multiple SKU programs across retailer house brands. Recipe segregation, lot-level allergen control, customer-specific production runs, and per-customer reporting are core to the platform, not bolt-ons.

Per-site monthly subscription that scales with users — no per-SKU charges, no module gating. We’ll quote you on the demo call once we understand your footprint.